About Wells
A leading insurance agency registered in Malaysia that offers regular and niche insurance solutions and consultancy services for individuals and businesses.
Welcome to WELLS
The SAG Group’s corporate insurance division has undergone a makeover to reveal a fresh and future-ready brand built on trust over the years.
While we have a different name, the basics remain the same. Our team – principal officer, management and staff – are familiar faces, known for their passion and proactiveness in fulfilling clients’ needs.
Corporate Values
- Dare to be different
- Succeed together
- Perform with passion
- Do the right thing
Our Business Approach
An outline of what we do for every client:
Step 1 – Review and evaluate the client’s existing insurance programme.
Step 2 – Identify and analyse the risk profile, then recommend a risk improvement programme tailored to the client.
Step 3 – Propose alternative insurance programme upon completion of Step 2, which:
- Achieves the most cost-effective premium rate for the total portfolio;
- Provides the widest possible coverage; and
- Ensures quality service by the WELLS team.
WELLS is all about protecting what’s precious. Our name represents the function of insurance – to maintain the well-being of individuals and businesses by keeping them safe through risk protection. We strive to keep clients well, always.
Dynamic Progressive Committed Open Proactive
Our brand DNA makes WELLS a trusted and reliable name. Clients will find our insurance specialists innovative, surprising, straight-forward yet passionate about what they do.
Clients
We create solutions for individuals and businesses of all sizes, from SMEs and mid-tier companies to Bursa Malaysia-listed companies.
The trust placed in our hands by clients is a testament to our track record over three decades of delivering insurance portfolios that work.
Industries
Oil palm, Plastics, Furniture & Wood, Power utilities, Commercial properties, Iconic buildings, Poultry farming, Food & beverage, Steel, Aluminium smelters, Copper manufacturing.
Insurance Solutions
Explore unparalleled protection for individuals and businesses with WELLS.
For niche, specialised solutions, click here.
The Wells Advantage
Get the WELLS advantage to your advantage! Here’s our cutting edge in insurance solutions.
Our people
Experience counts. Our trained insurance specialists have the knowledge and industry acumen to design optimal portfolio solutions for the demanding needs of clients today.
Claims Services and Advocacy
At WELLS, we treat every claim as an opportunity to strengthen our client relationship and to better understand their business and insurance needs.
Our Claims Services Philosophy not just states that we settle claims promptly, but also ensures the WELLS team will:
• Respond to new claims and developments on existing claims quickly, clearly and with human empathy.
• Adopt a proactive approach to every claim by thinking strategically and keeping the needs of our clients utmost in our decision-making.
• Engage in regular, clear and focused communication with clients, addressing any policy-related issues quickly and with a focus on finding cover.
We also provide claims advocacy services by drawing upon our knowledge and industry networks in respect of large and complex claims. Our senior team members will lead these advocacy cases to convey strategic and technical views to insurers on contentious claims, often leading to beneficial outcomes for clients.
As a value-add, we furnish clients with a review of the case, i.e. learning points to help them avoid a recurrence of similar losses.
Overseas Insurance Placement
Going global, clients can leverage on our agreements with local and worldwide insurance providers to manage risks and exposures at rates they are comfortable with.
Through our sister company Pan Pacific Insurance Brokers Ltd, we assist clients in securing overseas insurance in Fiji, Papua New Guinea and seven ASEAN countries – Cambodia, Indonesia, Myanmar, Philippines, Singapore, Thailand and Vietnam.
Our international network and familiarity with country-specific requirements and laws facilitate clients who conduct international business.
Professional Indemnity Insurance
Professional liability protection for executives and employees.
We devise insurance solutions and provide placement and claims advocacy to protect clients from ever-growing numbers of legal and regulatory risks so they can focus on business operations with confidence.
Prize Indemnity Insurance
Get exclusive! Offer high-value, attractive prizes to contest winners and offload the substantial risk faced by event organisers in paying out expensive prizes.
Applicable to competitions requiring skill or luck where not every contest will have a sure winner, we use statistical models to calculate the probability of a payout when setting premiums.
Prize winners are guaranteed to receive their reward because the insurer has committed to paying for it.
Extended Warranty Insurance
Enjoy manufacturer warranties beyond standard contract periods for motor vehicles, e-bikes, electrical appliances, mobile devices, and machinery and equipment.
Individuals and businesses can rest assured their parts replacement, repairs, and even product substitution will be covered for longer.
Clients also enjoy convenience with hassle-free claims by a dedicated WELLS support team.
Specie Insurance
We provide this specialised insurance for high-value, portable items such as precious metals, gemstones, cryptocurrency, rare coins, securities and cash in transit.
A niche insurance solution to protect valuable, transferable goods against robbery and physical damage.
Contact us for customised coverage solutions that display the WELLS advantage in underwriting and claims handling for precious items.
Team
Nice to meet you!
Message from
Managing Director
A warm welcome to our new office and Plethos Sdn Bhd as our new business partner.
It’s amazing to have such a combination of experienced and young talented workforce as part of our growing team. I feel the new energy, passion and enthusiasm in our organisation which is important for us not only to serve our customers well but also to encourage our employees achieving work balance in their daily life.
Let’s get together and propel our company to new Heights ! As the saying goes “ Alone we can do so little, together we can do so much “
To sum up all the above , we stay focus on Our Brand Value – Open, Innovative, Dynamic , Committed & Proactive.
Corporate Office
Visit our corporate office @ Menara Empire in Klang, Selangor.
Send us your details. We’ll take it from there.